You can count on HiWAAY's Customer Support team to help provide clear, concise answers to any questions you have about your HiWAAY service. When you contact Support, you can guarantee a knowledgeable, friendly and patient Support Technician will be there to assist you. You’ll be glad you chose HiWAAY!
•FAQs(Frequently Asked Questions) - If you are searching for a solution to a particular problem, you may find it listed in our FAQs. If you don't see an answer to your question, please contact Customer Support by phone at (256) 650-4900 or Toll-Free at (888) 244-9229 Monday - Friday 8 a.m to 5 p.m.
• Account Service Center - Update your address, upgrade your account, etc.
• Webmail - Check your email from anywhere!
• Spam Filtering - Check your filtered spam and modify settings.
• News Flashes - Subscribers will receive an email each time HiWAAY releases news about such events.
• Network Status - Monitor HiWAAY’s performance.
• Access Numbers - List HiWAAY's dial-up access numbers.
HiWAAY's Phone Support for Internet Connectivity, Web Hosting and Email is available M-F 8 a.m. to 5 p.m. 1-888-244-9229 or 256-650-4900.