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HiWAAY's FAQs

An FAQ is a Frequently Asked Question. We have listed here the question paired with the appropriate answer. If you don't find the answer to your question, please visit our customer support page or email support@HiWAAY.net.

Busy Signal Report Form: Report a busy signal.

There are currently 208 FAQs in the database.

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Modems - Communications

A big collection of information about how to solve most of the common (and often highly irritating) problems with Modems and Data Communications. Included are discussions about dropped connections and what to do about them. This is the first place to look when you're having problems staying connected to HiWAAY.

• Can my software detect that I've been disconnected?
• Does HiWAAY plan to add additional local access numbers?
• Does HiWAAY support 56Kbps analog modems?
• How can I monitor my modem connection in MS Windows?
• How do I check or change my computer's DNS settings?
• How do I force my modem to connect at a particular speed?
• How do I make my 56K modem connect faster?
• How do I report a busy signal?
• How fast can my analog modem connect to HiWAAY?
• What are the HiWAAY Dial up Phone numbers?
• What can I do about frequent disconnects?
• What COM port should I use with my modem?
• What modem does HiWAAY recommend?
• Why am I suddenly getting disconnected?
• Why doesn't my modem always connect at maximum speed?

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