HiWAAY: Information/Internet Services

Technical Specifications for Server Co-location at HiWAAY Internet Services

HiWAAY provides co-location space at our Huntsville and Birmingham, Alabama facilities. You may co-locate your own full rack or purchase space in our racks in standard units of EIA 19" rack space (1 std U = 17"W x 26"D X1.75"H). You may purchase as many U's as needed. Each co-location customer at HiWAAY receives:

For each "U" rack space the customer must provide rack mountable equipment and mounting hardware. For full rack co-location, the customer must provide a standard EIA 19" rack no taller than 80" on rolling casters or use one provided by HiWAAY. POTS and BRI telephone lines can be installed for you.

Bandwidth Options Thanks to performance and bandwidth management software technology, HiWAAY can offer you scalable bandwidth in fixed increments of 64 Kbps. You can choose the amount of bandwidth you need, so you know all your costs up front. With bandwidth options up to 90 Mbps, it's easy to add more bandwidth as your needs change.

Remote Management Solutions HiWAAY customers have found UNIX systems to be easily managed remotely via telnet/ssh and Windows systems using remote desktop or third-party software products. There are also solutions we can recommend if you require power off/on reset under your immediate remote control.

Physical Access Physical access is available to the network co-location facilities anytime during normal office hours. Access outside of office hours is arranged by contacting our on-call staff. Physical access is escorted at all times.

HiWAAY's Network Operations and Systems Administration Center team members will make their best effort to read indicator lights, press power/reset buttons, or insert a tape or CD/DVD during office hours at no charge. Support requiring HiWAAY technical labor is subject to hourly rates during office hours and per event fees plus labor rates outside of normal office hours.

Specific details may vary by location and customer needs. Call a HiWAAY representative today to discuss server co-location for your business.

For further information about Hiwaay's co-location services, please contact us